📄 FoundersKlub Services Policy

1. Overview

FoundersKlub is a curated global platform designed to support emerging founders, entrepreneurs, creatives, and changemakers by offering access to expert mentorship, networking opportunities, resources, startup support services, and exclusive content. This Services Policy outlines the terms, conditions, and commitments that govern your use of our services.
By subscribing to or using FoundersKlub services, you agree to be bound by this policy.

2. Nature of Services

FoundersKlub provides service-based offerings that include:
🧠 Mentorship & Advisory Sessions (group and 1-on-1)

🧾 Access to Curated Opportunities (grants, accelerators, fellowships)
🏗️ Startup & Pitch Support
🌐 Global Networking & Founder Meetups
📚 Masterclasses, Toolkits & Resources
💬 Peer-to-Peer Community Engagement
💼 Freelance & Business Matching Services
These services are non-tangible and digitally delivered, meaning they are accessed via our online platform or in scheduled virtual/in-person environments.

3. Service Availability

FoundersKlub services are offered on a subscription basis (monthly/quarterly/annually). Access to features depends on the plan you have subscribed to. Certain services may require additional booking, registration, or eligibility.
FoundersKlub reserves the right to:
Add, modify, or discontinue any service at any time
Limit access based on user behavior, violation of terms, or misuse

4. Access to Services

Once your subscription is confirmed, you will gain access to services as per your plan tier. Access includes:
Login to the FoundersKlub portal
Email notifications of new opportunities
Access to member-only events and sessions
Ability to engage with the FK community via Slack, Discord, or similar tools
Some services (e.g. mentorship sessions or 1-on-1 consulting) may require pre-scheduling or operate on a “first-come, first-served” basis.

5. Service Usage Rules

By using FoundersKlub services, you agree to:
Respect community guidelines and professional behavior
Not misuse or exploit services (e.g. unauthorized reselling, spamming, copying content)
Not harass mentors, staff, or other community members
Use services only for personal, non-commercial benefit unless otherwise approved
Violation of these terms may lead to suspension or termination of your membership without a refund.

6. Limitations of Service

While FoundersKlub strives to deliver high-quality experiences, we do not guarantee:
Selection into external programs, grants, or fellowships
Instant results or funding
Any financial outcomes, investments, or business success
Our platform is designed to support your journey, not guarantee it.

7. Service Support & Response Time

We offer technical and member support via email at support@foundersklub.org.
Standard response time:
General Queries: 24–48 hours
Technical Issues: 48–72 hours
Session/Booking Issues: Prioritized within 24 hours
Support is provided on working days (Monday to Friday, excluding public holidays).

8. Changes to Services

We may update, improve, or replace service features periodically based on user feedback and market evolution. These changes will be communicated via:
Member email announcements
Platform notifications
Community channels (e.g. Slack, Discord)

9. Service Termination

We reserve the right to suspend or terminate your access if:
You breach our Terms of Service or this policy
You misuse or abuse community resources
You are found violating payment, refund, or ethical usage rules
You may also cancel your subscription voluntarily. Please refer to our [Refund Policy] for eligibility.

10. Feedback & Suggestions

We welcome constructive feedback to improve our services. Email suggestions to hello@foundersklub.org. By submitting ideas, you grant us permission to use them without obligation or credit, unless agreed otherwise.

11. Contact Us

📧 Phone: +923377081247
🌍 Website: www.foundersklub.com
📍 Registered Address: Shop#FF73e Dean’s Trade Center Peshawar Cantt